Privacy Policy
This privacy policy is for this website https://www.solidfix.co.uk operated by SolidFix Home Improvements Limited and informs you how we collect, use and transfer information obtained on this website.
Unless you inform us otherwise, when you use this website you are consenting to SolidFix Home Improvements Limited collecting, using and transferring the information provided by you in accordance with this policy.
Data we might collect
The way in which any visitor to the website uses it will be recorded, see the “Cookies” section below.
When you visit, use or register with the website, we may request some personal details. For example if you report an issue or ask for a quote we will require some details to be able to contact you. You do not have to provide us with any personal details if you do not want to, however we will be unable to contact you about your enquiry if you do not.
How we use your information
The information you provide will enable us to provide you will full access to the website and will be used for several reasons including: business administration, providing data on any products or services you have requested information about, personalising your website experience, monitoring quality and to ensure we keep you up to date about what we offer. SolidFix Home Improvements Limited may also provide you with additional information about products we think you may be interested in. If you do not wish to be contacted in the future please contact us to let us know.
Retention of your information only while it remains reasonably necessary
On occasion, we may need to change our privacy policy and if we do, it will be updated here. It is your responsibility to check for updates. If you use the site after an update your use alone will signify your acceptance of the amended policy.
Retention of your information only while it remains reasonably necessary
Your information will be held by us and only used by us for the purposes set out in this policy. As a matter of course we do not share your details with third parties. However, we reserve the right to share your details were the company to merge or be taken over.
We will exchange your details with third parties to comply with legal obligations, in order to enforce our terms and conditions of business and for the purposes of fraud prevention and credit risk management.
Cookies
Our website uses “cookies” to collect data about your use of the website, and in order to ensure every user has the best experience on our website we use cookies. Cookies are small files stored on your computer or device that help us work out if you are a new visitor or whether you have come to our site before. Their use helps us to understand where you have been directed to our site from and also helps us determine what you might like to look at on the site. Cookies do not hold personal data on our website.
Cookies are not harmful to your computer and will expire in due course. If you wish to delete them this can easily be done in your computer or device and browser settings.
If you need further information about cookies please visit: http://www.aboutcookies.org
Links to external websites
Our website pages may contain links that may direct you to other sites beyond our control and outside our service. Other sites will have their own cookie and privacy policies which we are not responsible for.
Reviews
If you provide a review or images for our review section, you are deemed to be providing authorisation for such a review and images to be used in the review section and marketing material.
If something is wrong
If you feel we have personal data about you which is inaccurate, we will change it – please contact us to let us know. If you want us to delete your personal information completely, please let us know.
Security
We use security systems within our business to ensure that your data is kept safe.